Customer Care Engineer (m/w/d)

. Job vacancies

We are looking for you to strengthen our team!

Your field of activity:

    • Contact person for customers on quality issues
    • Claim management (investigations, reporting, customer support via telephone or customer visit)
    • Project organization in case of justified customer complaints
    • Handling of audits
    • Plant tours with customers
    • Reporting and report management
    • Close cooperation with SQD/SQA, Application Engineering and Sales

    If you bring:

      • Sound technical education (TU, FH or HTL mechanical engineering)
      • At least 3-5 years of experience in customer care
      • Previous knowledge of rolling bearings is an advantage
      • Training as auditor and QM advantageous
      • Proactive, structured and precise way of working
      • Solution-oriented way of thinking
      • Ability to work in a team and ENJOYING CUSTOMER CONTACT
      • Fluency in written and spoken English and German indispensable
      • Very good IT skills at user level (MS-Office, Word, Excel, Outlook)
      • Willingness to travel and flexibility

      Then we offer you:

        • An interesting and varied field of activity in an international group of companies
        • High level of personal responsibility and independent work in a team
        • Performance-oriented remuneration
        • A GREAT PLACE TO WORK with a long-term international perspective in the areas of technology and sales

        For this position, a KV minimum basic salary of 37,555.56 euros gross per year (employment group E) applies. Depending on professional qualifications and experience, there is a willingness to pay a corresponding overpayment.

        If we have aroused your interest, simply apply online or send us your detailed application by e-mail.

        Alexander Gstöttner

        Your Career Contact

        Mr. Alexander Gstöttner
        Human Resources
        T. +43 (7252) 86667 538
        E-Mail: karriere@nke.at


        Have we aroused your interest?

        Then simply apply online or send us your detailed application by e-mail.

        Value proposition to our employees

        We deeply care about our people

        At NKE, you are part of something big, not a plain number in a big company. The way we differentiate from other companies is that we do see each employee as an essential part of our (cultural) ecosystem, not as an asset to be utilized.

        Wachstum

        We are a great place for growth.

        We make it simple: if you identify with our culture and are committed to work hard to reach our shared goals, we will provide you with an environment, where

        ... you can take over responsibility
        ... you will be challenged & encouraged
        ... you will be guided on your development

        Let’s be honest: it will be hard and tough at times, but if you stick with us, we will make sure that you develop yourself and that your work will have a meaningful impact. Our foundations are built upon trust and loyalty.

        Team

        We empower people to be an active driver of our organization

        We do not want you to think of your job as a regular 9-5, “every day the same old routine” job. Instead, we empower all our employees to actively shape the development of this company by bringing in ideas, questioning the status quo, actively driving efforts to finding solutions to problems, voicing concerns and look out for growth opportunities (both personally and for the organization).

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