Vision / Mission

We overachieve expectations

What we do want to see is that we understand the expectations of our customers (can be both internal and/or external) and think deeply about how we can overachieve the expectations by finding solutions to their problems and making their lives easier. The focus should be on pain areas the customer is facing, which should avoid the trap of over-engineering by providing solutions to problems the customer is not prioritizing. Oftentimes it is the small things that make the difference. Let’s look out for them!

We value progress and development over perfection

In our endeavours, we do not strive for perfection. Instead of asking “Is it perfect?” we ask “Is it safe to try?”. We focus on getting ahead and start the action. What counts is that we push ourselves to get better than yesterday, every day. We do not let fear of mistakes guide our actions, instead, we expose ourselves to challenges and see everything as an opportunity to grow.

We are results-oriented. We go the extra mile

With this virtue we do not mean that we should maximize the hours we work (see below). Instead of maximizing the input (hours spent) we care about performance. This can be defined differently for different departments (eg Sales higher revenue vs Engineering more innovative product), but the underlying principle can be applied universally. We are ambitious to move things forward and to deliver.

We want our people to care about things

With this virtue we do not mean that we should maximize the hours we work (see below). Instead of maximizing the input (hours spent) we care about performance. This can be defined differently for different departments (eg Sales higher revenue vs Engineering more innovative product), but the underlying principle can be applied universally. We are ambitious to move things forward and to deliver.

We want our employees to care about:

Short: we want our people to care about things that matter to us, by having an opinion and not being indifferent, by voicing concerns, by contributing ideas, by making aware of bad developments!

We take active ownership

We want our employees to take ownership in the organization. For us this means that we are courageous in making decisions and acting as if we were the owners of the company. However, this also means that we openly voice our concerns if we see something that we disagree with. The manager this issue is brought up to has the responsibility to listen and consider your concerns. However, he/she may disagree. Once a decision is made, we expect that everyone sticks and commits to it.

We can summarize this virtue with an example: On the one hand, there are companies, where employees ignore if there is trash on the floor, leaving it for someone else to pick it up. On the other hand, there are also companies, where people lean down to pick up the trash that they see. Picking up the trash is the metaphor for taking care of problems, small and large, and never thinking “that’s not my job.” We don’t have rules about picking up the real or metaphoric trash. We try to create a sense of ownership so that this behaviour comes naturally.